Terms of service

Terms of Service

Last Updated: June 2026

Welcome to CatsMuse. By accessing or purchasing from our store, you agree to be bound by these Terms of Service.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using this website, you agree not to use our products or services for any unlawful purpose.

2. Products and Pricing

We strive to display our products and descriptions as accurately as possible. Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

3. Orders

We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or inaccurate customer information.

Once an order has been placed, it may only be cancelled before it has been fulfilled.

4. Shipping

We currently ship within Europe.

Estimated delivery times are provided for convenience and are not guaranteed. Delays caused by carriers, customs, weather, or other circumstances beyond our control may occur.

5. Returns and Refunds

Customers may request a return within 14 days of receiving their order.

To qualify for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds will be processed after the returned item has been received and inspected.

6. Accuracy of Information

We do our best to ensure all information on this website is accurate. However, we do not guarantee that product descriptions, prices, or other content will always be error-free.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of CatsMuse and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

CatsMuse shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

support@catsmuse.shop

CatsMuse
Europe