Contact Us

We're here to help.

If you have any questions about your order, shipping, returns, products, or anything else, please contact us and we'll be happy to assist.

Customer Support

📧 Email: support@catsmuse.shop

We aim to respond to all inquiries within 24 hours, Monday to Friday.

Common Questions

Order Status

If your order has been shipped, you will receive a tracking number by email.

Shipping Questions

For shipping-related inquiries, please include your order number when contacting us.

Returns & Refunds

Please refer to our Refund Policy for information about returns, refunds, and eligibility requirements.

Product Questions

Need help choosing the right product for your cat? Send us a message and we'll be glad to help.

Business Information

CatsMuse

Serving customers across Europe.

Contact Hours

Monday – Friday

Response time: Within 24 hours

Thank you for choosing CatsMuse 🐾