Terms of Sale

Last Updated: June 2026

These Terms of Sale apply to all purchases made through CatsMuse.

By placing an order on our website, you agree to the terms outlined below.

1. Orders

When you place an order, you agree that all information provided is accurate and complete.

CatsMuse reserves the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or misuse.

2. Pricing and Payment

All prices displayed on our website are shown in Euros (€) unless otherwise stated.

Shipping costs are displayed separately at checkout before payment is completed.

Payment must be successfully authorized before an order is processed and shipped.

3. Shipping

We currently ship to customers within the European Union.

Estimated delivery times are provided for convenience and may vary depending on carrier operations and destination.

Shipping information is available in our Shipping Policy.

4. Order Cancellation

Customers may request cancellation of an order before it has been fulfilled.

Once an order has been shipped or fulfilled, cancellation may no longer be possible.

5. Returns and Refunds

Customers may request a return within 14 days of receiving their order.

To qualify for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Customers are responsible for return shipping costs unless otherwise required by law.

Refunds are issued after the returned item has been received and inspected.

Full details are available in our Refund Policy.

6. Product Availability

We make every effort to keep product information accurate and up to date.

In rare cases, products may become unavailable after an order is placed. If this occurs, customers will be notified and offered a refund.

7. Limitation of Liability

CatsMuse shall not be liable for indirect, incidental, or consequential damages resulting from the purchase or use of products sold through our website, except where prohibited by law.

8. Consumer Rights

Nothing in these Terms of Sale limits or excludes any consumer rights granted under applicable European consumer protection laws.

9. Contact Information

For questions regarding an order or these Terms of Sale, please contact:

Email: support@catsmuse.shop

Website: catsmuse.shop

CatsMuse
Europe